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Making better policies and services

Posted by: Jeffrey Allen, Posted on: 6 October 2022 - Categories: Case study, PublicPolicyDesign, Thought leadership
A section of a poster advocating for team members to observe 2 hours of user research every 6 weeks.

Jeffrey Allen from the Ministry of Justice shares his advice on developing policies and services that deliver long-term positive change.

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Event 3 October: Untapped potential for public policy from design research

Posted by: Liz Richardson, Lucy Kimbell and Andrew Knight, Posted on: 14 August 2022 - Categories: Events, PublicPolicyDesign
A photo of people listening to other people speak at an event about public services.

Join the our next event bringing together university academics and government practitioners to talk about policy design.

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Tensions and resistances in the field of design in policy

Posted by: Jocelyn Bailey, Posted on: 14 July 2022 - Categories: Events, PublicPolicyDesign, Thought leadership
A photo of 5 paper mache models of the Earth.Created by Deborah Mason for the On Some Other World project.

Dr Jocelyn Bailey from UAL Social Design Institute reports on what happened at our first AHRC Design and Policy Network meeting.

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Next generation public policy design

Posted by: Andrew Knight and Lucy Kimbell, Posted on: 19 May 2022 - Categories: PublicPolicyDesign, Thought leadership
A photo of people in conversation at an event about policymaking.

Dr Lucy Kimbell and Andrew Knight write about a major new initiative to join up government and universities on championing design as key for making policy and services that drive outstanding public value.

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Making a service map ...in a policy department

Posted by: Alice Goldman, Posted on: 24 February 2022 - Categories: Case study, PublicPolicyDesign
A photo of person writing sticky notes and adding them to an office wall.

Alice Whitehead writes about how the Department for Levelling Up, Housing and Communities produced created a service map.

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What do policymakers do all day?

Posted by: Jonathan Mills, Posted on: 6 January 2022 - Categories: PublicPolicyDesign, Thought leadership
A photo of people discussing public services

Jonathan Mills from the Department for Work and Pensions writes about how the focus of policymakers is becoming more multidisciplinary.

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Mastery, the scientific method, and policy design

Posted by: Jonny Mallinson, Posted on: 18 November 2021 - Categories: Case study, PublicPolicyDesign, Thought leadership
A photo of public sector workers participating in a local event.

Jonny Mallinson from the London Borough of Barking and Dagenham writes about the science behind policy design and how it makes a difference to citizens' lives.

Read more of Mastery, the scientific method, and policy design - 4 comments

Achieving policy excellence with Austin's Butterfly

Posted by: Kate Lloyd, Posted on: 14 October 2021 - Categories: PublicPolicyDesign, Thought leadership
A photo of a child in a classroom drawing a butterfly

Kate Lloyd from the Home Office writes about how the UK’s government might have acted differently in the case of the Windrush scandal.

Read more of Achieving policy excellence with Austin's Butterfly - 2 comments

Working together to de-mystify policy

Posted by: Gareth Davies, Posted on: 7 October 2021 - Categories: PublicPolicyDesign, Thought leadership
A photo of people discussing public services

Gareth Davies, Director General at Department for Transport, reveals what policymakers do in their jobs day-to-day and his ambition for the profession to better reflect the diversity of UK citizens.

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Making multidisciplinary teams work better

Posted by: Kate Bruckshaw and Chris Beardsell, Posted on: 16 September 2021 - Categories: Case study, PublicPolicyDesign
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Kate Bruckshaw and Chris Beardsell from DWP write about the challenges of making policy design teams work well.

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Multidisciplinary policy design teams are changing how public policy is made. This blog is for anyone who is interested in how policymaking is being modernised.

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Events library

We hold monthly events about policy design. Book your place at future events and watch past events…

Find out more

Recent posts

  • Design helps governments work with people, not just for them June 19, 2025
  • The case for designing democracy June 5, 2025
  • Fair process as public policy May 22, 2025

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