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Civil Service

Taking policy design to a global public audience

Posted by: Andrew Knight and Elli-ana Morley, Posted on: 7 July 2025 - Categories: Case study, Events, PublicPolicyDesign
A photo of UK designers visiting the biennale

UK Civil Service’s first Biennale pavilion has been a great success. Curators Andrew Knight and Elli-ana Morley report on the event.

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Design helps governments work with people, not just for them

Posted by: Irene Hakansson, Posted on: 19 June 2025 - Categories: PublicPolicyDesign, Research, Thought leadership
A person collaborating in an event about public services.

Irene Hakansson reports on Design Council's latest research on the value of public design.

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The case for designing democracy

Posted by: Michael Saward, Posted on: 5 June 2025 - Categories: PublicPolicyDesign, Research
A person listening to a discussion about public services.

Politics expert, Michael Saward, unpacks how design can be used to shape democracy.

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Fair process as public policy

Posted by: Joe Tomlinson, Posted on: 22 May 2025 - Categories: PublicPolicyDesign, Research
A photo of a government official discussing public services.

Public law expert, Joe Tomlinson, sets out the case for why it's important that public services feel fair.

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Designing policy with complex evidence

Posted by: Becky Miller, Anne Thurston and Robin Hancock, Posted on: 8 May 2025 - Categories: Case study, PublicPolicyDesign
Workshop participants discussing ‘evidence cards’

Farming policy design experts from Defra get to grips with making sense of complexity.

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Happy 100!

Posted by: Andrew Knight, Posted on: 24 April 2025 - Categories: PublicPolicyDesign, Thought leadership
A photo of people participating in a design workshop.

Civil Service's Head of Policy Design, Andrew Knight, celebrates this blog's 100th post.

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Co-designing with pupils

Posted by: Alex Mathers and Chahat Gursingh, Posted on: 10 April 2025 - Categories: Case study, PublicPolicyDesign
A photo of a government official working with young people.

Education policy designers Alex Mathers and Chahat Gursingh are finding new ways to develop public services with young people.

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Join forces with one thousand designers in 2025

Posted by: Andrew Knight, Posted on: 27 March 2025 - Categories: PublicPolicyDesign
A photo of people participating in an event about public services

Civil Service's Head of Policy Design, Andrew Knight, invites people to join government's design community.

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Good services are verbs, but better services include nouns

Posted by: Toby Squire and Rhiannon Long, Posted on: 13 March 2025 - Categories: Case study, PublicPolicyDesign
A photo of person experiencing a great service.

Defra policy lab experts Toby Squire and Rhiannon Long design public services around objects that are familiar to citizens.

Read more of Good services are verbs, but better services include nouns - 5 comments

Mapping the justice system

Posted by: Antonio Perra, Posted on: 27 February 2025 - Categories: Case study, PublicPolicyDesign
A person discussing public services.

Designer Antonio Perra from Ministry of Justice values mapping citizen experience and systems.

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Multidisciplinary policy design teams are changing how public policy is made. This blog is for anyone who is interested in how policymaking is being modernised.

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