Embedding a user-centred design team into a policy area
Claire Folan from the Department for Education writes about her experience of establishing a new policy lab in government.
Putting design front and centre
Posted by:
Professor Jonathan Slater, Posted on:
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Categories:
PublicPolicyDesign, Thought leadership
Jonathan Slater, former education Permanent Secretary, writes about the role of design in making policies and services that deliver meaningful outcomes for citizens.
Multidisciplinary course is a hit
Permanent Secretary Susan Acland-Hood writes about Department for Education's succesful new multidisciplinary course.
Launching government’s first ever multidisciplinary course
Paul Kett from the Department for Education introduces the UK government's transformational Policy-to-Delivery Course.
Making better policies and services
Posted by:
Jeffrey Allen, Posted on:
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Categories:
Case study, PublicPolicyDesign, Thought leadership
Jeffrey Allen from the Ministry of Justice shares his advice on developing policies and services that deliver long-term positive change.
Better services: consigning silos to the bin
Alec Steel from the UK's National Audit Office writes about how important it is to join up policy with the delivery of public services.
Making a service map ...in a policy department
Alice Whitehead writes about how the Department for Levelling Up, Housing and Communities produced created a service map.
Innovating public services at scale
Rachel Hope and Andrew Knight from the UK's Department for Education write about how public services for teachers have been transformed and how governments can scale innovative ways of working.
The final frontier for policy design
Read this post by government serice designer Dr Helena Trippe that sets out an exciting vision for how policy could be made in the future.
Are you making a bid for design?
Posted by:
Andrew Knight, Alice Goldman, Amanda Smith, Ben Tate, Faye Churchill, Helena Trippe, Juliet Mountford, Kameshvari Flynn, Sally Halls, Anna Whicher and Jonathan Nicholls, Posted on:
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Categories:
PublicPolicyDesign, Thought leadership
Add your support to this joint statement on the value of innovative public design from people in the Policy Design Community, Policy Profession, Operational Delivery Profession, and Digital, Data and Technology Profession (User Research and Service Design).