Distress and design
Alice Whitehead from Department for Levelling Up, Housing and Communities writes about how to design public services that eliminate distress.
Alice Whitehead
Alice is the Head of Digital Front Door and Spend Controls at the Department for Levelling Up, Housing and Communities.
Making a service map ...in a policy department
Alice Whitehead writes about how the Department for Levelling Up, Housing and Communities produced created a service map.
Are you making a bid for design?
Posted by:
Andrew Knight, Alice Whitehead, Amanda Smith, Ben Tate, Faye Churchill, Helena Trippe, Juliet Mountford, Kameshvari Flynn, Sally Halls, Anna Whicher and Jonathan Nicholls, Posted on:
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Categories:
PublicPolicyDesign, Thought leadership
Add your support to this joint statement on the value of innovative public design from people in the Policy Design Community, Policy Profession, Operational Delivery Profession, and Digital, Data and Technology Profession (User Research and Service Design).
Taking a systems approach to Early Years policy
Alice Whitehead, who leads a policy design team, writes about how the Ministry of Housing, Communities & Local Government have taken a systems thinking approach to policy design.