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Understanding people in places

Posted by: Rebecca Towers, Posted on: 15 March 2024 - Categories: Case study, PublicPolicyDesign
People shopping in a local market in Southwark.

Rebecca Towers from We Walworth writes about their successful collaboration with the UK's central government.

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You: the aspiring innovator

Posted by: Malcolm Beattie, Posted on: 29 February 2024 - Categories: PublicPolicyDesign, Thought leadership
A photo of people at an event about public services.

Malcolm Beattie, former head of Northern Ireland's Innovation Lab, writes about how you are the single most important part the innovation process.

Read more of You: the aspiring innovator - 1 comment

Joining-up Whitehall with local places

Posted by: Ben Greener, Posted on: 15 February 2024 - Categories: PublicPolicyDesign, Thought leadership
People taking part in an event about public services.

Senior Civil Servant Ben Greener from Department for Levelling Up, Housing & Communities writes about how working with citizens in local places has strengthened his policymaking practice.

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Designing the world's most effective border

Posted by: Patrick O'Shea, Posted on: 1 February 2024 - Categories: Case study, PublicPolicyDesign
A person working at a port.

Patrick O'Shea writes about how his team have gone about refreshing how the UK's border operates.

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The ecosystem for public entrepreneurship

Posted by: Malcolm Beattie, Posted on: 18 January 2024 - Categories: PublicPolicyDesign, Thought leadership
A photo of people at an event about public services.

Malcolm Beatie reflects on the past 10 years of leading Northern Ireland's Innovation Lab.

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Putting design front and centre

Posted by: Professor Jonathan Slater, Posted on: 16 November 2023 - Categories: PublicPolicyDesign, Thought leadership
A person participating in a local event about public services

Jonathan Slater, former education Permanent Secretary, writes about the role of design in making policies and services that deliver meaningful outcomes for citizens.

Read more of Putting design front and centre - 4 comments

Distress and design

Posted by: Alice Goldman, Posted on: 3 November 2023 - Categories: PublicPolicyDesign, Thought leadership
A photo of a person designing a public service.

Alice Whitehead from Department for Levelling Up, Housing and Communities writes about how to design public services that eliminate distress.

Read more of Distress and design - 4 comments

Introducing public design

Posted by: Andrew Knight, Posted on: 22 September 2023 - Categories: PublicPolicyDesign, Research, Thought leadership
A photo of people discussing public services.

Andrew Knight, Head of UK Policy Design Community, invites designers to participate in the Public Design Review.

Read more of Introducing public design - 3 comments

From refugee to policymaker: why representation matters

Posted by: Rabia Nasimi, Posted on: 10 August 2023 - Categories: Case study, PublicPolicyDesign
A photo of people talking about public services.

Rabia Nasimi from the UK Covid-19 Inquiry writes about the importance of having policymaking teams that reflect the communities they serve.

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What is user-centred design without user research?

Posted by: Bhupinder Kaur Mann, Posted on: 27 July 2023 - Categories: Case study, PublicPolicyDesign
A photo of a civil servant discussing public services.

Designer Bhupinder Kaur Mann writes about how HMRC Policy Lab flexed their approach to work with policymaking constraints.

Read more of What is user-centred design without user research? - 1 comment
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Multidisciplinary policy design teams are changing how public policy is made. This blog is for anyone who is interested in how policymaking is being modernised.

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Recent posts

  • The power of patterns January 8, 2026
  • Putting Further Education teachers at the heart of the design process December 18, 2025
  • Three countries, eight designers, nine insights December 4, 2025

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