From refugee to policymaker: why representation matters
Rabia Nasimi from the UK Covid-19 Inquiry writes about the importance of having policymaking teams that reflect the communities they serve.
Case study
What is user-centred design without user research?
Designer Bhupinder Kaur Mann writes about how HMRC Policy Lab flexed their approach to work with policymaking constraints.
Empowering Islington’s vulnerable communities
Imogen Resnick writes about how Islington Council have used innovative research methods to understand what their residents need.
Multidisciplinary course is a hit
Permanent Secretary Susan Acland-Hood writes about Department for Education's succesful new multidisciplinary course.
The strategy is delivery
Posted by:
Kate Bruckshaw and Naomi Sheppard, Posted on:
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Categories:
Case study, PublicPolicyDesign
Department for Education's policy design team write about their innovative move into a delivery unit.
Making better policies and services
Posted by:
Jeffrey Allen, Posted on:
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Categories:
Case study, PublicPolicyDesign, Thought leadership
Jeffrey Allen from the Ministry of Justice shares his advice on developing policies and services that deliver long-term positive change.
Back to school: pupil designer wins award
Lily Macaskill, Year 12 pupil at Alexandra Park School, in conversation with her teacher Laura Gray, on winning a national prize for design
It’s complex, not complicated
Posted by:
Jeffrey Allen, Posted on:
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Categories:
Case study, PublicPolicyDesign, Thought leadership
Jeffrey Allen from the Ministry of Justice writes about the complex nature of public services and how to design them.
Using doughnuts to deliver shared prosperity
Claire Spencer from West Midlands Combined Authority writes about how they have adopted a radical new way of delivering meaningful outcomes for citizens.
Making a service map ...in a policy department
Alice Whitehead writes about how the Department for Levelling Up, Housing and Communities produced created a service map.