Understanding people in places
Rebecca Towers from We Walworth writes about their successful collaboration with the UK's central government.
Case study
Designing the world's most effective border
Patrick O'Shea writes about how his team have gone about refreshing how the UK's border operates.
Embedding a user-centred design team into a policy area
Claire Folan from the Department for Education writes about her experience of establishing a new policy lab in government.
Serious games to save the planet
Marion Lean from Department for Environment, Food & Rural Affairs write about teaching new co-design methods to civil servants.
Systems thinking for policymaking
Alyx Slater from Food Standards Agency reflects on why systems thinking is an essential component of policy design.
Piloting a new model for assessing policymaking environments: our take-aways at HMRC
Natalie Corbett updates on how HMRC have created an open and honest discussion about their policymaking environment.
From refugee to policymaker: why representation matters
Rabia Nasimi from the UK Covid-19 Inquiry writes about the importance of having policymaking teams that reflect the communities they serve.
What is user-centred design without user research?
Designer Bhupinder Kaur Mann writes about how HMRC Policy Lab flexed their approach to work with policymaking constraints.
Empowering Islington’s vulnerable communities
Imogen Resnick writes about how Islington Council have used innovative research methods to understand what their residents need.
Multidisciplinary course is a hit
Permanent Secretary Susan Acland-Hood writes about Department for Education's succesful new multidisciplinary course.